Cumbria Constabulary case study

Cumbria Constabulary is responsible for 2,600 square miles, protecting a population of almost half a million. It's also one of the smallest forces in the UK, with only 1,145 officers. With limited resources and an existing process that was complicated and time consuming, Cumbria needed a fast and secure method to receive and manage public evidence submissions and share footage with partners. The force is now one of the largest users of Axon Citizen for Officers and the first UK police force to deploy the tool agency-wide.

Goals
 

Goals

Cumbria Constabulary needed an easy-to-use solution that would:

  • Accelerate the process for receiving, reviewing, managing, tagging and sharing evidence
  • Allow the public to electronically submit evidence to officers without needing to surrender mobile phones
  • Enhance data security, mitigating the risk of lost or compromised evidence
  • Reduce the time officers spend collecting evidence or on administration.
Results
 

Results

Cumbria Constabulary implemented Axon Citizen, backed by Evidence.com, to enable every officer to quickly and easily receive and review evidence submissions. From the initial deployment, Cumbria has realised a number of major time and cost benefits, including a reduction in administrative work, loss of data, time spent on each case and training resources needed. The force has also seen an increase in evidential quality, public confidence, data security and early guilty verdicts.

Read more about Axon Citizen

Evidence submission from the public

The full story: Supt. Matt Kennerley discusses how Cumbria Constabulary engages citizens in its work

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